How Timway Is Transforming Last-Mile Delivery in Douala
Millions of packages. Thousands of streets. One network that learns and improves every day. Here is how we made Douala's streets manageable.
Douala is not an easy city to navigate. Traffic that builds from 7am, streets that shift names block by block, and a city that grew faster than its infrastructure. Yet this is exactly the city where Timway chose to build its first courier network — and it has taught us more about last-mile delivery than any textbook ever could.
Traditional delivery companies in Cameroon operate on a broadcast model: they plan routes the night before, assign parcels to drivers, and hope for the best. When traffic shifts, when a street floods, when a customer is unreachable — the whole chain breaks. Returns pile up. Customers leave.